When a Dubai Off-Plan Project Is Cancelled: Refunds and Your Rights

Консультации по недвижимости в Дубае
Buyer Protection · Off-Plan Law · Updated September 2026

When a Dubai Off-Plan Project Is Cancelled
The Escrow Account, the Tribunal and How Refunds Work

Most off-plan guidance covers what happens when a buyer stops paying. Far less is written about the opposite case — when the regulator cancels the project itself. Dubai has a dedicated law and a dedicated court for exactly that situation. Here is what the legislation actually says, taken from the emirate’s own legal portal.

⚖️ Law No. 19 of 2017 · Decree No. 33 of 2020
🏛️ Special Tribunal & RERA
📄 Sourced from Dubai Legislation Portal
30 DaysDLD Notice Before Termination
All PaymentsRefundable If RERA Cancels
10Heads Of Tribunal Jurisdiction
FinalNo Ordinary Appeal From Tribunal
The Basics

Two Cancellations That Are Nothing Alike

The word “cancellation” does two completely different jobs in Dubai off-plan property, and confusing them is expensive. In the first, the buyer stops paying and the developer terminates the sale agreement. In the second, the regulator cancels the project, and the developer is required to give the money back.

Both sit in the same provision: Article 11 of Law No. (19) of 2017, which amended Law No. (13) of 2008 regulating the Interim Real Property Register in the Emirate of Dubai. The explanatory notes published on the Dubai Government Legal Affairs Department legislation portal set out the mechanics of each.

Where a purchaser defaults, the developer notifies the Dubai Land Department, which then serves a thirty (30) days’ notice on the purchaser requiring them to fulfil their contractual obligations. If the default is not cured, what the developer may do next turns on how far the project has been built — and RERA, not the developer, determines the percentage of completion, using standards and rules adopted by RERA.

Where instead RERA cancels the project, the position reverses entirely. Article 11 requires the developer to refund all payments made by the purchasers, in accordance with the procedures and rules stipulated in Law No. (8) of 2007 concerning real estate development trust accounts — the escrow law. The money that funds that refund is, by design, the money sitting in the project escrow account.

Not legal advice: This article summarises published Dubai legislation for general information. It is not legal advice, it does not create a lawyer-client relationship, and it cannot account for the terms of your specific sale agreement or the facts of your project. Anyone facing an actual termination, cancellation or liquidation should take advice from a UAE-qualified lawyer. Where we could not verify a figure or a procedural step from a primary source, we have said so rather than estimated it. For the buyer-default side of Article 11 in depth, see our separate guide to whether a developer can forfeit your payments if you miss an instalment.

The Legal Framework at a Glance

Primary sources, named below

Core provisionArt. 11, Law 19/2017
AmendsLaw 13/2008
Escrow lawLaw 8/2007
Tribunal established byDecree 33/2020
Decree issued24 Nov 2020
Notice to defaulting buyer30 days, via DLD
Who sets completion %RERA
If RERA cancels projectFull refund due
Tribunal decisionsDefinitive, no ordinary appeal
Statutory time limitsNone in the decree
Article 11

What the Law Allows, by Construction Stage

Where a purchaser defaults, the developer’s options are graded by how far the project has progressed. The final row is the different case entirely: cancellation by the regulator.

Situation What the Developer May Do Maximum Retained Refund of Excess
Above 80% complete Maintain the agreement and claim the remaining balance; or request sale by public auction; or unilaterally terminate. Up to 40% of unit value Within 1 year of termination, or 60 days after resale, whichever is earlier
Between 60% and 80% complete Unilaterally terminate the off-plan sale agreement. Up to 40% of unit value Within 1 year of termination, or 60 days after resale, whichever is earlier
Below 60% complete, work commenced Unilaterally terminate the off-plan sale agreement. Up to 25% of unit value Within 1 year of termination, or 60 days after resale, whichever is earlier
Work not commenced, for reasons beyond the developer’s control Terminate the off-plan sale agreement. Up to 30% of amounts paid Within 60 days
Project cancelled by RERA The developer must refund all payments made by purchasers, under the Law No. 8 of 2007 escrow procedures. Nothing retained Per the Law 8/2007 procedures and rules

Source: Explanatory Notes on Article (11) of Law No. (19) of 2017 amending Law No. (13) of 2008, published on the Dubai Government Legal Affairs Department legislation portal (dlp.dubai.gov.ae), retrieved September 2026. Percentages of completion are determined by RERA using standards and rules adopted by RERA. This table summarises the published notes and is not a substitute for the legislation itself or for legal advice.

The Tribunal

Six Things Decree No. 33 of 2020 Establishes

Dubai did not leave cancelled projects to the ordinary courts. It built a dedicated tribunal with its own jurisdiction and its own powers over escrow money.

A Dedicated Court
Point 01 · Article 2
2020 decree issued 24 November
BodySpecial Tribunal
CoversUnfinished & cancelled projects
CompositionSet by Judicial Council
In forceOn Gazette publication
Ten Heads of Jurisdiction
Point 02 · Article 6
10 categories of matter it hears
IncludesCancelled-project claims
IncludesLiquidation proceedings
IncludesPurchaser rights
IncludesExecution and objections
Power Over the Escrow Account
Point 03 · Article 7(7)
Escrow refund orders available
May orderThe escrow agent
OrThe developer
To doRefund deposited amounts
Governed byLaw 8/2007
Liquidation Costs Come Off First
Point 04 · Article 6(7)
Expenses deducted before settlement
TribunalLiquidates the project
ThenSettles related rights
AfterLiquidation expenses
HierarchyNot detailed in decree
Decisions Are Final
Point 05 · Article 11
Final no ordinary appeal
Applies toAwards, orders, decisions
ExceptionArbitration annulment
UnderFederal arbitration law
Practical effectPrepare fully first time
No Statutory Clock
Point 06 · Timing
Ничего time limits in the decree
LiquidationNo fixed deadline
DistributionNo fixed deadline
Plan forAn extended process
KeepAll payment records

Checking the standing of an off-plan project?

Tell us the development and TruHauz will confirm what is registered, which escrow account applies and what stage the build has reached.

Ask TruHauz →
The Distinction That Matters

Who Ended the Contract Decides Who Keeps the Money

The same article of the same law produces three very different financial outcomes depending on who caused the termination and how far the building had progressed.

Up to 40%

You Default, Build Is Advanced

Where the project is 60% complete or more and the purchaser defaults, Article 11 permits the developer to terminate unilaterally and retain up to 40% of the unit value. Above 80% the developer may instead keep the contract alive and claim the balance, or seek a sale by public auction.

Up to 25%

You Default, Build Is Early

Below 60% completion, where work has commenced, the retention ceiling falls to 25% of the unit value. Where work has not commenced at all for reasons beyond the developer control, the ceiling is 30% of the amounts paid, with the excess refunded within 60 days.

Full Refund

RERA Cancels the Project

If the regulator cancels the project, the developer must refund all payments made by purchasers under the Law No. 8 of 2007 escrow procedures. The Tribunal may order the escrow agent or the developer to refund what is held in the escrow account.

What we could not source, and will not guess: We found no reliable published figure for the number of Dubai projects cancelled or liquidated during 2026, for the average time a liquidation takes, or for the proportion of their money purchasers typically recover. Those numbers are absent from this article deliberately. We have also not stated a distribution waterfall: Decree No. 33 of 2020 provides that rights are settled after deduction of liquidation expenses, but it does not publish a detailed ranking of claims beyond that, and we are not going to invent one. Nor does the decree impose any time limit on the Tribunal. The practical consequence for a purchaser is that the legislation guarantees a forum and a source of funds, but not a timetable or a recovery percentage. Before committing to an off-plan purchase, the registration and escrow checks in our Oqood registration guide are the ones that make a later claim straightforward to evidence.
Часто задаваемые вопросы

Часто задаваемые вопросы

The questions off-plan buyers ask most often about cancellation, refunds and the Dubai Special Tribunal.

What happens to my money if RERA cancels my Dubai off-plan project?+
Where RERA issues a decision cancelling a project, Article 11 of Dubai Law No. 19 of 2017 requires the developer to refund all payments made by purchasers, following the procedures set out in Law No. 8 of 2007 on real estate development trust accounts. That is a very different outcome from a cancellation triggered by your own default, where the developer may retain a percentage. The refund is drawn from the project escrow account, and the Special Tribunal established by Decree No. 33 of 2020 has the power to order the escrow agent or the developer to refund amounts deposited in that account.
What is the Special Tribunal for Unfinished and Cancelled Real Property Projects?+
It is the judicial body created by Dubai Decree No. 33 of 2020, issued on 24 November 2020, with jurisdiction over unfinished and cancelled real property projects in Dubai. Article 6 gives it ten heads of jurisdiction. These include claims concerning cancelled projects and their liquidation, the liquidation of projects RERA has finally cancelled and the settlement of the rights attached to them, the determination of investor and purchaser rights in unfinished projects, developer grievances against RERA cancellation decisions, and the related execution proceedings and objections.
Can I appeal a decision of the Dubai Special Tribunal?+
Generally no. Article 11 of Decree No. 33 of 2020 provides that awards, orders and decisions issued by the Tribunal are definitive and not subject to ordinary appeal procedures. The decree carves out one exception at Article 8, for applications to annul an arbitration award under the federal arbitration law. Anyone bringing a claim before the Tribunal should therefore treat it as the substantive forum rather than assuming a further tier of review exists above it.
How long does it take to get money back from a cancelled Dubai project?+
Decree No. 33 of 2020 specifies no time limit for the Tribunal to complete a liquidation or distribute funds, and we could not source a reliable published figure for how long recoveries take in practice. What the decree does state, at Article 6(7), is that the Tribunal settles the rights attached to a cancelled project after the deduction of liquidation expenses. Because those expenses come off first, and because the decree does not set out a detailed settlement hierarchy beyond that point, the amount a purchaser ultimately receives and the timing of it are not fixed in advance by the legislation.
How is project cancellation different from a developer terminating because I missed instalments?+
They are separate mechanisms with opposite consequences for your money. If you default, Article 11 of Law No. 19 of 2017 lets the developer terminate and retain a percentage that depends on construction progress as determined by RERA: up to 40% of the unit value where the project is 60% complete or more, up to 25% where it is below 60% but work has commenced, and up to 30% of the amounts paid where work has not commenced for reasons beyond the developer control. If instead RERA cancels the project, the same article requires the developer to refund all payments made by purchasers.
What should I check before buying off-plan to reduce cancellation risk?+
Confirm the project is registered and that your payments go into the project escrow account governed by Law No. 8 of 2007 rather than into any other account. Check that your purchase is recorded in the Interim Real Property Register, since Law No. 19 of 2017 amends the law regulating that register. Verify construction progress independently rather than relying on a brochure timeline, and keep every payment receipt together with the signed sale agreement, because a liquidation is a documentary process. None of this removes risk, but it determines how well evidenced your claim is if a project does fail.
.
Related reading: The account your instalments are supposed to sit in, and what the escrow law requires of a developer, is covered in our guide to Dubai escrow accounts for off-plan property. The opposite scenario — where you are the one who cannot pay — is set out in our guide to whether a developer can forfeit your payments over a missed instalment. Registering the purchase in the Interim Real Property Register is what makes your interest visible, and the process is covered in our guide to Oqood registration in Dubai, alongside the newer DLD initial registration platform. You can check a project and your own registered interests yourself through the Dubai REST app. If you would rather exit an off-plan position than wait out a troubled build, the mechanics are in our guide to selling off-plan property in Dubai. Disputes over a tenancy rather than a purchase go to a different body entirely — see our guide to the Rental Dispute Centre. For the projects currently on the market, see our coverage of off-plan properties in Dubai for 2026.
Поговорить с TruHauz

Check a Project Before You Commit

Registration status, the escrow account and real construction progress are all verifiable before you sign. Tell us the development you are considering and TruHauz will check them.

📞Телефон / WhatsApp+971 52 971 5488
📧Электронная почтаinfo@truhauz.com
🏢Лицензия RERA60838 — Дубай, ОАЭ
</article

Присоединяйтесь к обсуждению