{"id":39847,"date":"2026-09-19T09:22:21","date_gmt":"2026-09-19T05:22:21","guid":{"rendered":"https:\/\/truhauz.com\/mollak-dubai\/"},"modified":"2026-09-19T09:36:08","modified_gmt":"2026-09-19T05:36:08","slug":"mollak-dubai","status":"publish","type":"post","link":"https:\/\/truhauz.com\/tr\/mollak-dubai\/","title":{"rendered":"Mollak Dubai: How Service Charges Are Approved, Banked and Enforced"},"content":{"rendered":"\n<!-- ============================================================\n  TRUHAUZ.COM \u2014 OWNERSHIP COSTS \/ REGULATION\n  Title:    Mollak Dubai: How Service Charges Are Approved, Banked and Enforced\n  Slug:     mollak-dubai\n  Keywords: mollak, mollak dubai, mollak system, mollak service charge\n  ============================================================ -->\n\n<style>\n@import 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span:first-child{font-size:1.1rem;flex-shrink:0;margin-top:2px}\n.mk-ci-text{font-size:.86rem;color:rgba(255,255,255,.7)!important;line-height:1.5}\n.mk-ci a{color:rgba(255,255,255,.9)!important;text-decoration:underline!important}\n.mk-form-wrap{background:rgba(255,255,255,.05);border:1px solid rgba(255,255,255,.12);border-radius:14px;overflow:hidden}\n.mk-footer-strip{background:#660033;color:rgba(255,255,255,.8)!important;text-align:center;padding:14px 20px;font-size:.75rem;line-height:1.6}\n.mk-footer-strip a{color:rgba(255,255,255,.8)!important}\n\n\/* RESPONSIVE *\/\n@media(max-width:960px){\n  .mk-area-grid{grid-template-columns:1fr 1fr}\n  .mk-2col{grid-template-columns:1fr;gap:36px}\n  .mk-forecast{grid-template-columns:1fr 1fr}\n  .mk-contact-inner{grid-template-columns:1fr;gap:36px}\n  .mk-cta-in{flex-direction:column;text-align:center}\n  .mk-strip-in{grid-template-columns:repeat(2,1fr)}\n}\n@media(max-width:640px){\n  .mkc{padding:0 16px}\n  .mks{padding:44px 0}\n  .mk-hero{min-height:auto}\n  .mk-hero-content{padding:48px 16px 56px}\n  .mk-hero h1{font-size:clamp(1.8rem,7.5vw,2.6rem)}\n  .mk-area-grid{grid-template-columns:1fr}\n  .mk-forecast{grid-template-columns:1fr}\n  .mk-strip-in{grid-template-columns:repeat(2,1fr)}\n  .mk-si{padding:15px 8px}\n  .mk-title{font-size:clamp(1.4rem,6vw,1.9rem)}\n  .mk-contact{padding:48px 0}\n}\n@media(max-width:480px){.mkc{padding:0 14px}}\n<\/style>\n<div class=\"mk\">\n\n<!-- HERO -->\n<section class=\"mk-hero\">\n  <div class=\"mk-hero-bg\"><\/div>\n  <div class=\"mk-hero-pat\"><\/div>\n  <div class=\"mk-hero-ov\"><\/div>\n  <div class=\"mk-hero-content\">\n    <span class=\"mk-eyebrow\">Regulation &middot; Owner Guide &middot; Updated September 2026<\/span>\n    <h1>Mollak<br><span>How Dubai Service Charges Are Approved, Banked and Enforced<\/span><\/h1>\n    <p class=\"mk-hero-sub\">Every service charge invoice in a jointly owned Dubai building has to pass through one government system before it can legally reach you. Mollak is where the budget is approved, where the money is banked, and where an owner can check whether the rate they are being billed is the rate the regulator actually signed off.<\/p>\n    <div class=\"mk-hero-meta\">\n      <div class=\"mk-hm\">&#127963;&#65039; <strong>Law No. 6 of 2019<\/strong><\/div>\n      <div class=\"mk-hm\">&#128274; <strong>RERA-Recognised Bank Accounts<\/strong><\/div>\n      <div class=\"mk-hm\">&#9878;&#65039; <strong>Enforceable at the RDSC<\/strong><\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<!-- DATA STRIP -->\n<div class=\"mk-strip\">\n  <div class=\"mkc\">\n    <div class=\"mk-strip-in\">\n      <div class=\"mk-si\"><span class=\"mk-sv\">Law 6\/2019<\/span><span class=\"mk-sl\">Legal Basis for Jointly Owned Property<\/span><\/div>\n      <div class=\"mk-si\"><span class=\"mk-sv\">7 Working Days<\/span><span class=\"mk-sl\">Deadline to Bank Collected Charges<\/span><\/div>\n      <div class=\"mk-si\"><span class=\"mk-sv\">Free<\/span><span class=\"mk-sl\">DLD Fee to Apply for Approval<\/span><\/div>\n      <div class=\"mk-si\"><span class=\"mk-sv\">30 Days<\/span><span class=\"mk-sl\">Notice Before Enforcement at the RDSC<\/span><\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n<!-- OVERVIEW -->\n<section class=\"mks\">\n  <div class=\"mkc\">\n    <div class=\"mk-2col\">\n      <div class=\"mk-body\">\n        <span class=\"mkt\">The Basics<\/span>\n        <h2 class=\"mk-title\">What Mollak Is, and Why It Sits Between You and Your Invoice<\/h2>\n        <p>Mollak is the Dubai Land Department&#8217;s e-system for service charges in jointly owned property, delivered through the Real Estate Regulatory Agency. The name is the Arabic word for <em>owners<\/em>, and the design intent follows from that: the system exists to put the owner, rather than the management company, at the centre of the money.<\/p>\n        <p>Its practical effect is easy to state. A management entity cannot invent a service charge, send you a bill and bank the proceeds wherever it likes. It must build an annual budget, have that budget audited externally, submit it to RERA through Mollak for approval, invoice through the approved figures, and deposit what it collects into a bank account that RERA recognises and can see. Each of those steps is a statutory requirement under <strong>Law No. 6 of 2019 concerning ownership of jointly owned real property in the Emirate of Dubai<\/strong>, and each of them is a point at which an owner can ask a question.<\/p>\n        <p>That matters because the service charge is the one recurring cost of holding Dubai property. There is no annual property tax, so the charge is not a small line among many \u2014 it is the line. Our guide to <a href=\"https:\/\/truhauz.com\/service-charges-dubai\/\">service charges in Dubai<\/a> sets out what the charge covers and the working range of AED 10 to AED 25 per square foot per year that TruHauz applies across the stock it advises on. Mollak is the other half of that story: not what you pay, but by what authority.<\/p>\n        <p>The public side of Mollak, at mollak.dubailand.gov.ae, is open to anyone. It publishes the approved service charge index, lets you search for authorised management companies, lists the approved auditor firms, names the participating banks, and offers an explanation of how an invoice is built. You do not need to own a unit to look. If you are comparing two towers before you buy, that is a free and authoritative cross-check on whatever an agent tells you.<\/p>\n        <div class=\"mk-hbox\"><strong>TruHauz perspective:<\/strong> The single most useful habit an owner can build is to treat the approved figure, not the invoice, as the source of truth. Article 27(a) of Law No. 6 of 2019 says a management entity must not charge owners without first obtaining RERA&#8217;s approval, and a January 2020 Dubai Land Department announcement quoting HH Judge Abdulqader Mousa, Chairman of the Rental Disputes Centre, confirmed that RERA-approved invoices serve as the reference point when a charge is disputed. If the two do not match, you have a straightforward question to put to your <a href=\"https:\/\/truhauz.com\/owners-association-dubai\/\">owners&#8217; association<\/a>, and a forum in which to put it. The approved figure and the index can both be pulled up through <a href=\"https:\/\/truhauz.com\/dubai-rest-app\/\">the Dubai REST app<\/a> as well as the Mollak portal.<\/div>\n      <\/div>\n      <div>\n        <div class=\"mk-ov\">\n          <div class=\"mk-ov-head\">\n            <h3>Mollak at a Glance<\/h3>\n            <p>The essentials in one place<\/p>\n          <\/div>\n          <div class=\"mk-ov-row\"><span class=\"mk-ov-l\">What the name means<\/span><span class=\"mk-ov-r burg\">&#8220;Owners&#8221; in Arabic<\/span><\/div>\n          <div class=\"mk-ov-row\"><span class=\"mk-ov-l\">Operated by<\/span><span class=\"mk-ov-r\">RERA \/ Dubai Land Department<\/span><\/div>\n          <div class=\"mk-ov-row\"><span class=\"mk-ov-l\">Legal basis<\/span><span class=\"mk-ov-r\">Law No. 6 of 2019<\/span><\/div>\n          <div class=\"mk-ov-row\"><span class=\"mk-ov-l\">Who is liable to pay<\/span><span class=\"mk-ov-r\">The owner &#8212; Art. 16(b)<\/span><\/div>\n          <div class=\"mk-ov-row\"><span class=\"mk-ov-l\">Charged on<\/span><span class=\"mk-ov-r\">Unit area ratio &#8212; Art. 25(a)<\/span><\/div>\n          <div class=\"mk-ov-row\"><span class=\"mk-ov-l\">Budget approval<\/span><span class=\"mk-ov-r\">RERA, pre-audited &#8212; Art. 27<\/span><\/div>\n          <div class=\"mk-ov-row\"><span class=\"mk-ov-l\">Where the cash sits<\/span><span class=\"mk-ov-r\">RERA-recognised bank &#8212; Art. 30(a)<\/span><\/div>\n          <div class=\"mk-ov-row\"><span class=\"mk-ov-l\">Deposit deadline<\/span><span class=\"mk-ov-r\">7 working days<\/span><\/div>\n          <div class=\"mk-ov-row\"><span class=\"mk-ov-l\">Reserve fund<\/span><span class=\"mk-ov-r\">Separate account &#8212; Art. 30(e)(8)<\/span><\/div>\n          <div class=\"mk-ov-row\"><span class=\"mk-ov-l\">DLD approval fee<\/span><span class=\"mk-ov-r up\">Free<\/span><\/div>\n          <div class=\"mk-ov-row\"><span class=\"mk-ov-l\">Stated service time<\/span><span class=\"mk-ov-r\">25 minutes<\/span><\/div>\n          <div class=\"mk-ov-row\"><span class=\"mk-ov-l\">Disputes heard by<\/span><span class=\"mk-ov-r\">Rental Disputes Centre<\/span><\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<!-- LAW TABLE -->\n<section class=\"mks mkg\">\n  <div class=\"mkc mkct\">\n    <span class=\"mkt\">The Rulebook<\/span>\n    <h2 class=\"mk-title\">What Law No. 6 of 2019 Actually Requires<\/h2>\n    <p class=\"mk-sub\">Most writing about Mollak describes it as a transparency initiative. It is more concrete than that: a set of obligations with article numbers attached. These are the provisions an owner is most likely to need.<\/p>\n  <\/div>\n  <div class=\"mkc\">\n    <div class=\"mk-table-wrap\">\n      <table class=\"mk-table\">\n        <thead>\n          <tr>\n            <th>Provision<\/th>\n            <th>What It Requires<\/th>\n            <th>Effect<\/th>\n          <\/tr>\n        <\/thead>\n        <tbody>\n          <tr>\n            <td>Article 16(b)<\/td>\n            <td>The owner is liable to pay the service charges and usage charges, and may not be discharged from that liability if the tenant fails to pay.<\/td>\n            <td><span class=\"mk-badge top\">Owner liable<\/span><\/td>\n          <\/tr>\n          <tr>\n            <td>Article 2<\/td>\n            <td>Holds the law&#8217;s definitions, including &#8220;Service Charges&#8221;, &#8220;Usage Charges&#8221;, &#8220;Management Entity&#8221; and &#8220;Jointly Owned Real Property&#8221;.<\/td>\n            <td><span class=\"mk-badge low\">Definitions<\/span><\/td>\n          <\/tr>\n          <tr>\n            <td>Article 25<\/td>\n            <td>Headed &#8220;Service Charges&#8221;. An owner will pay to the management entity his share of the annual service charges, covering the management, operation, maintenance and repair of the jointly owned real property.<\/td>\n            <td><span class=\"mk-badge high\">Obligation to pay<\/span><\/td>\n          <\/tr>\n          <tr>\n            <td>Article 25(a)<\/td>\n            <td>Each owner pays a share set by the ratio of their unit&#8217;s area. A developer pays the charges on unsold units, and on sold units where it has undertaken to pay on the purchaser&#8217;s behalf.<\/td>\n            <td><span class=\"mk-badge high\">Area-based<\/span><\/td>\n          <\/tr>\n          <tr>\n            <td>Article 26<\/td>\n            <td>Headed &#8220;Usage Charges&#8221;. A master developer is entitled to collect usage charges from owners or sub-developers in respect of the common parts in the master project.<\/td>\n            <td><span class=\"mk-badge high\">Master developer<\/span><\/td>\n          <\/tr>\n          <tr>\n            <td>Article 27(a)<\/td>\n            <td>A management entity must not charge owners without first obtaining the relevant approval of RERA.<\/td>\n            <td><span class=\"mk-badge top\">No approval, no bill<\/span><\/td>\n          <\/tr>\n          <tr>\n            <td>Article 27(b)<\/td>\n            <td>RERA may not approve the budget unless it has first been approved by a certified audit firm recognised by RERA.<\/td>\n            <td><span class=\"mk-badge top\">Audit first<\/span><\/td>\n          <\/tr>\n          <tr>\n            <td>Article 28<\/td>\n            <td>An owner or sub-developer may not refrain from paying service charges or usage charges approved by RERA.<\/td>\n            <td><span class=\"mk-badge mid\">No set-off<\/span><\/td>\n          <\/tr>\n          <tr>\n            <td>Article 30(a)<\/td>\n            <td>The management entity must open a service charges account for each jointly owned property with a bank licensed in the Emirate and recognised by RERA.<\/td>\n            <td><span class=\"mk-badge top\">Ring-fenced<\/span><\/td>\n          <\/tr>\n          <tr>\n            <td>Articles 30(b) &amp; 31(b)<\/td>\n            <td>Collected charges must be deposited within seven working days from the date of collection.<\/td>\n            <td><span class=\"mk-badge mid\">7 working days<\/span><\/td>\n          <\/tr>\n          <tr>\n            <td>Article 30(e)(8)<\/td>\n            <td>A cash reserve for emergency expenses or equipment replacement must sit in an account separate from the service charges account, and may not be disposed of without RERA approval.<\/td>\n            <td><span class=\"mk-badge top\">Reserve protected<\/span><\/td>\n          <\/tr>\n          <tr>\n            <td>Article 31(a)<\/td>\n            <td>A usage charges account is required for major projects, mirroring the service charges account requirement.<\/td>\n            <td><span class=\"mk-badge low\">Master projects<\/span><\/td>\n          <\/tr>\n          <tr>\n            <td>Article 32(a)<\/td>\n            <td>The management entity has a lien on every unit for unpaid service charges.<\/td>\n            <td><span class=\"mk-badge mid\">Lien<\/span><\/td>\n          <\/tr>\n          <tr>\n            <td>Article 32(b)<\/td>\n            <td>Where an owner fails to pay after a thirty-day notice, the claim is enforceable by the execution judge at the Rental Disputes Settlement Centre.<\/td>\n            <td><span class=\"mk-badge mid\">30-day notice<\/span><\/td>\n          <\/tr>\n          <tr>\n            <td>Article 32(c)<\/td>\n            <td>The court may order that a unit be sold by public auction to collect the outstanding charges.<\/td>\n            <td><span class=\"mk-badge top\">Auction<\/span><\/td>\n          <\/tr>\n        <\/tbody>\n      <\/table>\n    <\/div>\n    <p style=\"font-size:.78rem;color:#999;margin-top:10px;text-align:center\">Source: Law No. (6) of 2019 Concerning Ownership of Jointly Owned Real Property in the Emirate of Dubai, as published on the Dubai Legislation portal (dlp.dubai.gov.ae), retrieved 19 September 2026. Article summaries are paraphrased for readability &#8212; consult the published text for the operative wording. Not legal advice.<\/p>\n  <\/div>\n<\/section>\n\n<!-- CARDS -->\n<section class=\"mks\">\n  <div class=\"mkc mkct\">\n    <span class=\"mkt\">The Cycle<\/span>\n    <h2 class=\"mk-title\">How a Service Charge Gets Approved, Step by Step<\/h2>\n    <p class=\"mk-sub\">Six stages sit between a management company&#8217;s draft budget and the invoice that lands with you. Knowing the sequence tells you exactly which document to ask for, and when.<\/p>\n  <\/div>\n  <div class=\"mkc\">\n    <div class=\"mk-area-grid\">\n\n      <div class=\"mk-area-card\">\n        <div class=\"mk-area-head\">\n          <div class=\"mk-area-name\">Management Entity Builds the Budget<\/div>\n          <div class=\"mk-area-type\">Step 01 &middot; Preparation<\/div>\n        <\/div>\n        <div class=\"mk-area-body\">\n          <span class=\"mk-area-price\">Budget<\/span>\n          <span class=\"mk-area-unit\">annual service charge budget<\/span>\n          <div class=\"mk-area-row\"><span>Prepared by<\/span><span>Management entity<\/span><\/div><div class=\"mk-area-row\"><span>Covers<\/span><span>Operation and maintenance<\/span><\/div><div class=\"mk-area-row\"><span>Split by<\/span><span>Unit area ratio<\/span><\/div><div class=\"mk-area-row\"><span>Must include<\/span><span>Reserve fund line<\/span><\/div>\n        <\/div>\n      <\/div>\n      <div class=\"mk-area-card\">\n        <div class=\"mk-area-head\">\n          <div class=\"mk-area-name\">Tenders Are Collected and Evaluated<\/div>\n          <div class=\"mk-area-type\">Step 02 &middot; Procurement<\/div>\n        <\/div>\n        <div class=\"mk-area-body\">\n          <span class=\"mk-area-price\">3+<\/span>\n          <span class=\"mk-area-unit\">tenders per service provider<\/span>\n          <div class=\"mk-area-row\"><span>DLD requires<\/span><span>Not less than 3 tenders<\/span><\/div><div class=\"mk-area-row\"><span>Plus<\/span><span>Service contracts<\/span><\/div><div class=\"mk-area-row\"><span>Plus<\/span><span>Water and electricity bills<\/span><\/div><div class=\"mk-area-row\"><span>Plus<\/span><span>Air-conditioning bills<\/span><\/div>\n        <\/div>\n      <\/div>\n      <div class=\"mk-area-card\">\n        <div class=\"mk-area-head\">\n          <div class=\"mk-area-name\">An Approved Auditor Signs It Off<\/div>\n          <div class=\"mk-area-type\">Step 03 &middot; External Audit<\/div>\n        <\/div>\n        <div class=\"mk-area-body\">\n          <span class=\"mk-area-price\">Audit<\/span>\n          <span class=\"mk-area-unit\">by a RERA-accredited firm<\/span>\n          <div class=\"mk-area-row\"><span>Required by<\/span><span>Article 27(b)<\/span><\/div><div class=\"mk-area-row\"><span>Auditor must be<\/span><span>RERA-recognised<\/span><\/div><div class=\"mk-area-row\"><span>Output<\/span><span>External audit report<\/span><\/div><div class=\"mk-area-row\"><span>Without it<\/span><span>RERA cannot approve<\/span><\/div>\n        <\/div>\n      <\/div>\n      <div class=\"mk-area-card\">\n        <div class=\"mk-area-head\">\n          <div class=\"mk-area-name\">Submission Through Mollak<\/div>\n          <div class=\"mk-area-type\">Step 04 &middot; Application<\/div>\n        <\/div>\n        <div class=\"mk-area-body\">\n          <span class=\"mk-area-price\">Free<\/span>\n          <span class=\"mk-area-unit\">DLD service fee<\/span>\n          <div class=\"mk-area-row\"><span>Channel<\/span><span>Mollak system<\/span><\/div><div class=\"mk-area-row\"><span>Stated service time<\/span><span>25 minutes<\/span><\/div><div class=\"mk-area-row\"><span>Who applies<\/span><span>Licensed Dubai firms<\/span><\/div><div class=\"mk-area-row\"><span>Fee<\/span><span>Free of charge<\/span><\/div>\n        <\/div>\n      <\/div>\n      <div class=\"mk-area-card\">\n        <div class=\"mk-area-head\">\n          <div class=\"mk-area-name\">RERA Audits and Notifies<\/div>\n          <div class=\"mk-area-type\">Step 05 &middot; Approval<\/div>\n        <\/div>\n        <div class=\"mk-area-body\">\n          <span class=\"mk-area-price\">RERA<\/span>\n          <span class=\"mk-area-unit\">acceptance or rejection<\/span>\n          <div class=\"mk-area-row\"><span>Department<\/span><span>Audits the application<\/span><\/div><div class=\"mk-area-row\"><span>Notice<\/span><span>Acceptance or rejection<\/span><\/div><div class=\"mk-area-row\"><span>Approval sent by<\/span><span>Email<\/span><\/div><div class=\"mk-area-row\"><span>Then published on<\/span><span>The DLD website<\/span><\/div>\n        <\/div>\n      <\/div>\n      <div class=\"mk-area-card\">\n        <div class=\"mk-area-head\">\n          <div class=\"mk-area-name\">Invoices Issue and Cash Is Banked<\/div>\n          <div class=\"mk-area-type\">Step 06 &middot; Collection<\/div>\n        <\/div>\n        <div class=\"mk-area-body\">\n          <span class=\"mk-area-price\">7 Days<\/span>\n          <span class=\"mk-area-unit\">working days to deposit<\/span>\n          <div class=\"mk-area-row\"><span>Invoices issued via<\/span><span>Mollak<\/span><\/div><div class=\"mk-area-row\"><span>Paid into<\/span><span>RERA-recognised bank<\/span><\/div><div class=\"mk-area-row\"><span>Deposit deadline<\/span><span>7 working days<\/span><\/div><div class=\"mk-area-row\"><span>Reserve held in<\/span><span>A separate account<\/span><\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n    <p style=\"font-size:.78rem;color:#999;margin-top:22px;text-align:center\">Procedure, required documents, the free fee and the 25-minute stated service time are taken from the Dubai Land Department&#8217;s &#8220;Approval of service fees and utilization fees application&#8221; e-service page (dubailand.gov.ae), retrieved 19 September 2026. Audit and banking requirements are from Law No. 6 of 2019.<\/p>\n  <\/div>\n<\/section>\n\n<!-- CTA -->\n<div class=\"mk-cta-strip\">\n  <div class=\"mkc\">\n    <div class=\"mk-cta-in\">\n      <div>\n        <h3>Want the approved service charge for a specific building?<\/h3>\n        <p>Tell us the tower or community you are considering and TruHauz will pull the approved rate and its history before you commit.<\/p>\n      <\/div>\n      <a href=\"https:\/\/truhauz.com\/contact\/\" class=\"mkbtn\">Ask TruHauz &rarr;<\/a>\n    <\/div>\n  <\/div>\n<\/div>\n\n<!-- ANALYSIS -->\n<section class=\"mks mkdk\">\n  <div class=\"mkc mkct\">\n    <span style=\"display:inline-block;background:rgba(255,255,255,.15);color:#fff!important;font-size:.68rem;font-weight:700;letter-spacing:.14em;text-transform:uppercase;padding:5px 15px;border-radius:100px;margin-bottom:16px;\">The Record<\/span>\n    <h2 class=\"mk-title white\">What Mollak Looked Like at Launch<\/h2>\n    <p class=\"mk-sub white\" style=\"margin:0 auto 48px;\">The figures below are the ones reported when the system went live and shortly afterwards. They are dated deliberately: they show the scale Mollak reached at those moments, not the position today.<\/p>\n  <\/div>\n  <div class=\"mkc\">\n    <div class=\"mk-forecast\">\n      <div class=\"mk-fc\">\n        <span class=\"mk-fc-val\">1,212<\/span>\n        <h4>Projects registered at launch<\/h4>\n        <p>Alongside 88 management companies and around 200,000 units &#8212; apartments, villas, offices and commercial shops &#8212; registered and approved through the system, as reported on 27 July 2019 when the Dubai Land Department announced Mollak.<\/p>\n      <\/div>\n      <div class=\"mk-fc\">\n        <span class=\"mk-fc-val\">468<\/span>\n        <h4>Service charge bank accounts<\/h4>\n        <p>Opened for project service charges at launch, with 7 banks acting as account trustees and 8 financial auditors registered, per the same 27 July 2019 report. Marwan bin Ghalita, then CEO of RERA, and Mohammed bin Hammad, Senior Director of the Real Estate Relations Regulatory Department, announced the system.<\/p>\n      <\/div>\n      <div class=\"mk-fc\">\n        <span class=\"mk-fc-val\">Dh4bn<\/span>\n        <h4>Expected to flow through Mollak<\/h4>\n        <p>Gulf News reported on 23 March 2021 that Dubai expected to net Dh4 billion in freehold property service charges through Mollak, with 9 banks under RERA supervision opening escrow accounts for jointly owned property management companies.<\/p>\n      <\/div>\n    <\/div>\n    <div style=\"background:rgba(255,255,255,.07);border:1px solid rgba(255,255,255,.15);border-radius:12px;padding:22px 24px;margin-top:32px;font-size:.93rem;color:rgba(255,255,255,.78)!important;line-height:1.75;\">\n      <strong style=\"color:#fff!important;\">How to sanity-check your own invoice &#8212; an illustration.<\/strong> Suppose you own a 1,000 sqft apartment and the approved rate published for your building is AED 15 per square foot. The arithmetic is 1,000 &times; 15 = <strong style=\"color:#fff!important;\">AED 15,000<\/strong> for the year, and your invoice should reconcile to that before any separately billed item. If the bill is materially higher, there are only a few explanations worth entertaining: the area used is not the area on your <a href=\"https:\/\/truhauz.com\/title-deed-dubai\/\" style=\"color:#fff!important;text-decoration:underline!important;\">title deed<\/a>, the rate applied is not the approved rate, a cooling charge is being billed on top rather than inside the budget, or a reserve contribution or arrears balance has been added. Each of those is a specific question with a documentary answer. The inputs here are an illustration only &#8212; 1,000 sqft and AED 15 per sqft are chosen for round arithmetic, not taken from any particular building, and the approved rate for your own property must be read from the Mollak index. Where cooling is billed separately, the fees a district cooling provider may apply are capped and published &#8212; see our guide to <a href=\"https:\/\/truhauz.com\/district-cooling-charges-dubai\/\" style=\"color:#fff!important;text-decoration:underline!important;\">district cooling charges in Dubai<\/a>.\n    <\/div>\n  <\/div>\n<\/section>\n\n<!-- FAQ -->\n<section class=\"mks mkg\">\n  <div class=\"mkc mkct\">\n    <span class=\"mkt\">FAQ<\/span>\n    <h2 class=\"mk-title\">Frequently Asked Questions<\/h2>\n    <p class=\"mk-sub\">The questions owners ask most often about Mollak and the approval of service charges in Dubai.<\/p>\n  <\/div>\n  <div class=\"mkc\">\n    <div class=\"mk-faq-list\">\n      <div class=\"mk-faq-item\">\n        <div class=\"mk-faq-q\" onclick=\"mkFaq(this)\">What is Mollak in Dubai?<span class=\"mk-faq-icon\">+<\/span><\/div>\n        <div class=\"mk-faq-a\">Mollak is the Dubai Land Department\u2019s e-system, launched through the Real Estate Regulatory Agency (RERA), that governs service charges in jointly owned properties. The name comes from the Arabic word for \u201cowners\u201d. It links unit owners, management companies, auditors, banks, RERA and the DLD in one controlled channel for budget approvals, invoicing and payment. Its public portal at mollak.dubailand.gov.ae lets anyone look up the approved service charge index, search for authorised management companies, check the register of approved auditors and see the list of participating banks. Under Law No. 6 of 2019 concerning ownership of jointly owned real property, service charges cannot legally be billed outside this approved framework.<\/div>\n      <\/div>\n      <div class=\"mk-faq-item\">\n        <div class=\"mk-faq-q\" onclick=\"mkFaq(this)\">Who pays service charges under Mollak \u2014 the owner or the tenant?<span class=\"mk-faq-icon\">+<\/span><\/div>\n        <div class=\"mk-faq-a\">The owner. Article 16(b) of Dubai Law No. 6 of 2019 provides that the owner is liable to pay the service charges and usage charges, and expressly states that the owner may not be discharged from that liability if the tenant fails to pay. Article 25(a) sets the share each owner pays by reference to the ratio of their unit\u2019s area, and it also requires a developer to pay the charges on unsold units. A lease can commercially agree something different between the parties, but as against the management entity the registered owner remains the person on the hook.<\/div>\n      <\/div>\n      <div class=\"mk-faq-item\">\n        <div class=\"mk-faq-q\" onclick=\"mkFaq(this)\">Can a management company set service charges without RERA approval?<span class=\"mk-faq-icon\">+<\/span><\/div>\n        <div class=\"mk-faq-a\">No. Article 27(a) of Law No. 6 of 2019 states that a management entity must not charge owners without first obtaining the relevant approval of RERA. Article 27(b) goes further: RERA may not approve the service charges or usage charges budget unless it has first been approved by a certified audit firm recognised by RERA. So the budget has to clear an external audit before the regulator will even consider it. The DLD\u2019s own application for approval of service and utilisation fees is submitted through Mollak, is free of charge, and the department lists a service time of 25 minutes.<\/div>\n      <\/div>\n      <div class=\"mk-faq-item\">\n        <div class=\"mk-faq-q\" onclick=\"mkFaq(this)\">Where does the money go when I pay a service charge invoice?<span class=\"mk-faq-icon\">+<\/span><\/div>\n        <div class=\"mk-faq-a\">Into a dedicated account, not a management company\u2019s general funds. Article 30(a) of Law No. 6 of 2019 requires a management entity to open a service charges account for each jointly owned property with a bank that is licensed to operate in the Emirate and recognised by RERA, and Article 31(a) requires an equivalent usage charges account for major projects. Articles 30(b) and 31(b) require collected money to be deposited within seven working days from the date of collection. Mollak\u2019s public portal publishes the list of participating banks.<\/div>\n      <\/div>\n      <div class=\"mk-faq-item\">\n        <div class=\"mk-faq-q\" onclick=\"mkFaq(this)\">How is the reserve fund protected?<span class=\"mk-faq-icon\">+<\/span><\/div>\n        <div class=\"mk-faq-a\">It is ring-fenced separately. Article 30(e)(8) of Law No. 6 of 2019 permits funds to be used to create a cash reserve covering emergency expenses or the replacement of equipment, but requires that reserve to be deposited in an account separate from the service charges account, and it may not be disposed of without first obtaining the approval of RERA. In practice that means a healthy reserve line is not just good budgeting \u2014 it is money the management entity cannot quietly redirect to cover an operating shortfall.<\/div>\n      <\/div>\n      <div class=\"mk-faq-item\">\n        <div class=\"mk-faq-q\" onclick=\"mkFaq(this)\">What happens if an owner does not pay their service charges?<span class=\"mk-faq-icon\">+<\/span><\/div>\n        <div class=\"mk-faq-a\">Article 28 of Law No. 6 of 2019 states that an owner or sub-developer may not refrain from paying service charges or usage charges approved by RERA. Article 32(a) gives the management entity a lien over every unit for unpaid service charges. Under Article 32(b), where an owner fails to pay after a thirty-day notice, the financial claim becomes enforceable by the execution judge at the Rental Disputes Settlement Centre, and Article 32(c) allows the court to order that the unit be sold by public auction to collect the charges. In a January 2020 announcement, HH Judge Abdulqader Mousa, Chairman of the Rental Disputes Centre, confirmed that jurisdiction over common-area disputes had moved from the Dubai Courts to the centre under this law, and that RERA-approved invoices serve as the reference point in a dispute. This is general information, not legal advice.<\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<div style=\"max-width:1140px;margin:0 auto;padding:0 20px 44px;\"><div style=\"background:#fdf0f5;border-left:4px solid #660033;padding:16px 20px;border-radius:0 8px 8px 0;font-family:'Inter',sans-serif;font-size:.92rem;line-height:1.75;color:#333;\"><strong>Related reading:<\/strong> Mollak governs how a charge is approved; what that charge actually buys is set out in our guide to <a href=\"https:\/\/truhauz.com\/service-charges-dubai\/\" style=\"color:#660033;font-weight:600;\">service charges in Dubai<\/a>. The body that proposes the budget in the first place is covered in our <a href=\"https:\/\/truhauz.com\/owners-association-dubai\/\" style=\"color:#660033;font-weight:600;\">owners&#8217; association guide<\/a>. Where a dispute cannot be resolved with the management entity, the forum is explained in our guide to <a href=\"https:\/\/truhauz.com\/rental-dispute-centre-dubai\/\" style=\"color:#660033;font-weight:600;\">the Rental Disputes Centre<\/a>. Because the charge is levied on area rather than value, its effect on return differs sharply between prime and mid-market stock &#8212; high-amenity towers in <a href=\"https:\/\/truhauz.com\/dubai-marina\/\" style=\"color:#660033;font-weight:600;\">Dubai Marina<\/a> and on <a href=\"https:\/\/truhauz.com\/palm-jumeirah\/\" style=\"color:#660033;font-weight:600;\">Palm Jumeirah<\/a> carry more shared plant than villa communities such as <a href=\"https:\/\/truhauz.com\/dubai-hills-estate\/\" style=\"color:#660033;font-weight:600;\">Dubai Hills Estate<\/a>, while mid-market schemes like <a href=\"https:\/\/truhauz.com\/jumeirah-village-circle\/\" style=\"color:#660033;font-weight:600;\">Jumeirah Village Circle<\/a> feel the same dirham charge hardest in yield terms. The full arithmetic is in our guide to <a href=\"https:\/\/truhauz.com\/rental-yield-roi-dubai\/\" style=\"color:#660033;font-weight:600;\">rental yield and ROI in Dubai<\/a>. Where a unit is let chiller-free the owner absorbs the cooling supply on top of the approved charge &#8212; see <a href=\"https:\/\/truhauz.com\/chiller-free-dubai\/\" style=\"color:#660033;font-weight:600;\">chiller free property in Dubai<\/a>. Building insurance sits inside the budget, but the contents of your own unit do not &#8212; see our <a href=\"https:\/\/truhauz.com\/home-insurance-dubai\/\" style=\"color:#660033;font-weight:600;\">Dubai home insurance guide<\/a>. Service charges are the main recurring cost of ownership precisely because Dubai levies no annual property tax &#8212; see <a href=\"https:\/\/truhauz.com\/dubai-property-tax\/\" style=\"color:#660033;font-weight:600;\">Dubai property tax<\/a>.<\/div><\/div>\n\n<!-- CONTACT -->\n<section class=\"mk-contact\" id=\"mk-contact\">\n  <div class=\"mkc\">\n    <div class=\"mk-contact-inner\">\n      <div>\n        <span style=\"display:inline-block;background:rgba(255,255,255,.15);color:#fff!important;font-size:.68rem;font-weight:700;letter-spacing:.14em;text-transform:uppercase;padding:5px 15px;border-radius:100px;margin-bottom:18px;\">Talk to TruHauz<\/span>\n        <h2 style=\"font-family:'Playfair Display',serif;font-size:clamp(1.5rem,4vw,2.1rem);color:#fff!important;margin-bottom:10px;line-height:1.2;\">Check the Approved Rate Before You Buy<\/h2>\n        <p style=\"color:rgba(255,255,255,.72)!important;font-size:.93rem;line-height:1.75;margin-bottom:24px;\">TruHauz reads the approved budget, the reserve position and the charge history on every property we advise on &#8212; so the yield you are quoted is the yield you actually receive. 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The name comes from the Arabic word for \u201cowners\u201d. It links unit owners, management companies, auditors, banks, RERA and the DLD in one controlled channel for budget approvals, invoicing and payment. Its public portal at mollak.dubailand.gov.ae lets anyone look up the approved service charge index, search for authorised management companies, check the register of approved auditors and see the list of participating banks. Under Law No. 6 of 2019 concerning ownership of jointly owned real property, service charges cannot legally be billed outside this approved framework.\"\n   }\n  },\n  {\n   \"@type\": \"Question\",\n   \"name\": \"Who pays service charges under Mollak \u2014 the owner or the tenant?\",\n   \"acceptedAnswer\": {\n    \"@type\": \"Answer\",\n    \"text\": \"The owner. Article 16(b) of Dubai Law No. 6 of 2019 provides that the owner is liable to pay the service charges and usage charges, and expressly states that the owner may not be discharged from that liability if the tenant fails to pay. Article 25(a) sets the share each owner pays by reference to the ratio of their unit\u2019s area, and it also requires a developer to pay the charges on unsold units. A lease can commercially agree something different between the parties, but as against the management entity the registered owner remains the person on the hook.\"\n   }\n  },\n  {\n   \"@type\": \"Question\",\n   \"name\": \"Can a management company set service charges without RERA approval?\",\n   \"acceptedAnswer\": {\n    \"@type\": \"Answer\",\n    \"text\": \"No. Article 27(a) of Law No. 6 of 2019 states that a management entity must not charge owners without first obtaining the relevant approval of RERA. Article 27(b) goes further: RERA may not approve the service charges or usage charges budget unless it has first been approved by a certified audit firm recognised by RERA. So the budget has to clear an external audit before the regulator will even consider it. The DLD\u2019s own application for approval of service and utilisation fees is submitted through Mollak, is free of charge, and the department lists a service time of 25 minutes.\"\n   }\n  },\n  {\n   \"@type\": \"Question\",\n   \"name\": \"Where does the money go when I pay a service charge invoice?\",\n   \"acceptedAnswer\": {\n    \"@type\": \"Answer\",\n    \"text\": \"Into a dedicated account, not a management company\u2019s general funds. Article 30(a) of Law No. 6 of 2019 requires a management entity to open a service charges account for each jointly owned property with a bank that is licensed to operate in the Emirate and recognised by RERA, and Article 31(a) requires an equivalent usage charges account for major projects. Articles 30(b) and 31(b) require collected money to be deposited within seven working days from the date of collection. Mollak\u2019s public portal publishes the list of participating banks.\"\n   }\n  },\n  {\n   \"@type\": \"Question\",\n   \"name\": \"How is the reserve fund protected?\",\n   \"acceptedAnswer\": {\n    \"@type\": \"Answer\",\n    \"text\": \"It is ring-fenced separately. Article 30(e)(8) of Law No. 6 of 2019 permits funds to be used to create a cash reserve covering emergency expenses or the replacement of equipment, but requires that reserve to be deposited in an account separate from the service charges account, and it may not be disposed of without first obtaining the approval of RERA. In practice that means a healthy reserve line is not just good budgeting \u2014 it is money the management entity cannot quietly redirect to cover an operating shortfall.\"\n   }\n  },\n  {\n   \"@type\": \"Question\",\n   \"name\": \"What happens if an owner does not pay their service charges?\",\n   \"acceptedAnswer\": {\n    \"@type\": \"Answer\",\n    \"text\": \"Article 28 of Law No. 6 of 2019 states that an owner or sub-developer may not refrain from paying service charges or usage charges approved by RERA. Article 32(a) gives the management entity a lien over every unit for unpaid service charges. Under Article 32(b), where an owner fails to pay after a thirty-day notice, the financial claim becomes enforceable by the execution judge at the Rental Disputes Settlement Centre, and Article 32(c) allows the court to order that the unit be sold by public auction to collect the charges. In a January 2020 announcement, HH Judge Abdulqader Mousa, Chairman of the Rental Disputes Centre, confirmed that jurisdiction over common-area disputes had moved from the Dubai Courts to the centre under this law, and that RERA-approved invoices serve as the reference point in a dispute. This is general information, not legal advice.\"\n   }\n  }\n ]\n}<\/script>\n","protected":false},"excerpt":{"rendered":"<p>Regulation &middot; Owner Guide &middot; Updated September 2026 MollakHow Dubai Service Charges Are Approved, Banked and Enforced Every service charge invoice in a jointly owned Dubai building has to pass through one government system before it can legally reach you. Mollak is where the budget is approved, where the money is banked, and where an [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":36710,"comment_status":"open","ping_status":"0","sticky":false,"template":"","format":"standard","meta":{"_joinchat":[],"footnotes":""},"categories":[5],"tags":[],"class_list":["post-39847","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dubai-real-estate-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.5 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Mollak Dubai: Service Charges, Escrow &amp; RERA Rules<\/title>\n<meta name=\"description\" content=\"Mollak is the DLD system that approves every Dubai service charge. 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